| Nama | : | Ferial bt Farook |
| Nombor Telefon (Pejabat) | : | 04-3823771 |
| Emel Rasmi | : | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| Jawatan | : | Lecturer |
| Kelayakan Akademik | : | Master in Business (International Hotel Management) |
| Kepakaran | : | Services Marketing, Customer Service, Service Failure and Recovery |
| Keahlian Profesional | : | TIADA |
| Penerbitan | : | PRISMA |